I’d like to reach out to all of you and offer my thanks on behalf of Delta Air Lines.
Yesterday’s BWI operation was a challenge however, our OCC made a decision to operate our full mainline operation at BWI and reduce our Delta Connection operation by only 2 flights. This could not have been possible without the efforts of you and your teams. For example, the MAA did a wonderful job with the runways and taxi ways as well as providing us a warm place to store GSE. The J and J operation to keep our ramp clean was impressive. ASIG was at our service with deicing and fueling. ATS and Aviation Safeguards had staff on site to serve our needs and the TSA also had personnel available to keep our folks moving.
To you and your teams, thank you for helping us operate our flights and serve our customers.
Mark R Astifan